Bookings To check car availability and make a verbal booking or to arrange to visit our premises to view the cars, please phone 01869 810228. Payment 25% deposit per car at the time of booking. The balance is due four weeks before the wedding. We regret that deposits are not normally refundable in the event of cancellation. Insurance All cars operated by Platinum are fully comprehensively insured and are maintained to a very high standard. Substitution Platinum reserve the right to substitute an alternative car in the unlikely event of mechanical failure.